As cold weather arrives in the Tennessee Valley, Tennessee American Water reminds its customers to take steps to prevent water damage from frozen and burst pipes as well as frozen meters.

“The new year has brought cold weather to our area, which can cause the water pipes in your home to freeze,” said Tennessee American Water Vice President of Operations Doug Wagner. “Taking simple measures to prevent frozen water pipes saves the stress and cost of dealing with them and the damage they might cause.”

Property owners are responsible for maintenance of the water service line from the meter to the house, as well as any in-home pipes. Tennessee American Water encourages residents to take the following precautions to reduce the risk of freezing and bursting pipes. 

Follow these steps before cold weather sets in:

When temperatures stay below freezing:

If your pipes do freeze:

Customers can learn more at www.tennesseeamwater.com or on our Facebook page, Instagram, Twitter, or YouTube.

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